Privacy Policy

Best Auto Solutions Ltd. ("Best Auto," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or engage with our services.

By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Full name
  • Phone number
  • Email address
  • Company name (if applicable)
  • Vehicle details (make, model, registration number, VIN where applicable)

b. Technical Information

  • IP address
  • Browser type
  • Device information
  • Pages visited and time spent on our website

c. Transactional Information

  • Service requests
  • Invoices and quotations
  • Payment references (we do not store full payment card details)

2. How We Use Your Information

We use your information to:

  • Provide automotive repair and spare parts services
  • Respond to inquiries and customer support requests
  • Prepare quotations, invoices, and service records
  • Improve our website and service delivery
  • Communicate service updates, promotions, or important notices
  • Comply with legal and regulatory requirements

We only collect information that is necessary for business operations.

3. Sharing of Information

Best Auto Solutions does not sell or trade your personal information.

We may share information only with:

  • Trusted service partners (e.g., logistics, IT systems, payment providers)
  • Regulatory authorities when required by law
  • Internal staff strictly for operational purposes

All third parties are required to respect data confidentiality.

4. Data Storage & Security

We take reasonable steps to protect your data, including:

  • Secure digital systems and access controls
  • Restricted access to sensitive information
  • Periodic system reviews

While we strive to protect your information, no online system is 100% secure. We encourage users to also take precautions.

5. Cookies & Website Tracking

Our website may use cookies to:

  • Improve user experience
  • Track website performance and traffic

You can disable cookies through your browser settings if you prefer.

6. Your Rights

You have the right to:

  • Request access to your personal data
  • Request correction of inaccurate information
  • Request deletion of your data (subject to legal obligations)
  • Withdraw consent for non-essential communications

Requests can be made by contacting us directly using the information in the footer.

7. Third-Party Links

Our website may contain links to third-party websites. Best Auto Solutions is not responsible for the privacy practices of those sites.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Please check this page periodically for updates to our Privacy Policy.